PLEASE…. Help!

Hey guys, I just wanted to apologise for not putting up any new posts for almost three weeks now. You see, my computer has decided to take a break. And I am trying (hard) to get it up and working. I can describe to you the symptoms, but if anyone out there has a solution except for reloading the damn thing, please (please) do tell me.

Here’s the thing. Whenever I switch on my computer and log on, nothing loads at all. Instead, the fan starts going haywire, as my system has Pentium 4 with hyper-threading tech, which enables it to have variable fan speeds, according to the temperature. So the increased fan speed tells me that something is eating up the memory of the computer, and so I press Ctrl+Alt+Del to open the Task Manager. Upon selecting the Processes tab, I see that a program called svchost.exe is using 50% of RAM because of which nothing else is being able to load. Hence I stop this particular process, after which the whole desktop suddenly loads. But then, suddenly pops up a self-shutdown window, telling me that some error has occured and the comp will have to shut down. There’s even a small timer, counting down the seconds so that I am able to save any necessary work. Then I just open the command prompt and type in ’shutdown -a’, which aborts the whole thing. My computer does not shutdown. BUT, I then find that neither the internet is working, nor are WM Player and Internet Explorer. Also unable to work are various other programs and functions.

If you understood the whole thing, then it means that you might know what to do. If not, then you just got to know how good (but not enough!) I am with these things. Again, please do tell me what to do.

One Response to “PLEASE…. Help!”

  1. Aditya Says:

    hey akash… hmm my PC had a problem too related to svchost but the symptoms were not so scary.
    Usually svchost problems are caused by this worm : w32.USB Worm (transferred throw jump drives)… You will have to delete the worm from the root..

    Lets see if the following information is of any help… :

    To Remove
    1. Press CTRL+ALT+DEL and go to the processes tab

    2. Look for svchost.exe under the image name. There will be many but look for the ones which have your username under the username

    3. Press DEL to kill these files. It will give you a warning, Press Yes

    4. Repeat for more svchost.exe files with your username and repeat. Do not kill svchost.exe with system, local service or network service!

    5. Now open My Computer

    6. In the address bar, type C:\heap41a and press enter. It is a hidden folder, and is not visible by default.

    7. Delete all the files here

    9. Now go to Start –> Run and type Regedit

    10. Go to the menu Edit –> Find

    11. Type “heap41a” here and press enter. You will get something like this “[winlogon] C:\heap41a\svchost.exe C:\heap(some number)\std.txt”

    12. Select that and Press DEL. It will ask “Are you sure you wanna delete this value”, click Yes

    13. Now close the registry editor.

    14. Restart the computer

    Try it out… Hope it works… Tell me if it works…. And yes TC of your pc after this….

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